Frequently Asked Questions

Does every carton need a barcode?

To effectively trace every carton, every carton needs a barcode. Warehousing and control of pallets still requires the creation of labels for each box or tray.

Does Freshtrack Gateway and FieldOp capture every cost component?

Both Freshtrack Gateway and FieldOp have the ability to capture the cost of farm activities and materials used. With Gateway's employee management module, total packing costs can also be captured.

Can I use my own hardware?

If your current hardware is sufficient then our technicians can install Freshtrack onto your existing hardware.

Can I run a remote operation with Freshtrack Gateway?

As long as you have an internet connection you can connect into Freshtrack Gateway remotely. You can operate Freshtrack Xchange from anywhere in the world.

Does every box need to be scanned to a consignee?

Boxes are palletized in either of 2 ways, by an inline scanner with a consignee assigned to your pallets or by manually scanning each barcode to a pallet number. A pallet barcode is printed with pallet details and consignee details if required, the pallet can then be moved or adjusted by scanning the pallet barcode. Consignee details are required before a pallet can be dispatched.

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    The leading traceability and supply chain management solution for today’s modern packing house.



    1300 083 532
    AMP Tower, Level 28
    140 St Georges Terrace
    Perth WA 6000
    14 Mary St
    Boonah QLD 4310